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Extend that new car feeling

As a valued member of the Volkswagen family we'd like to invite you to join us as we move to a 5-Year/150,000* km manufacturer warranty across the range. With support from our factory in Germany, Volkswagen New Zealand is subsiding this offer, so our two families can stay close for another 2 years. 

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3 + 2 Warranty Extension

Your current 3-Year warranty protects you against manufacturing and material defects and vehicle paint manufacturing and material defects. 

The Volkswagen 3+2 warranty policy will extend your cover to 5-Years/150,000* km for passenger and commercial vehicles. *250,000 km on Crafter models.

The 3+2 policy will take effect at the end of your current 3-year warranty, for seamless peace of mind motoring and is exclusively available to you as a valued owner. 

Terms & Conditions

$599 incl GST

This offer is only available until the 31st of August 2019 so don't miss out. 

In addition to an extra 2-Years of warranty cover, Volkswagen New Zealand will extend your roadside assistance support at no additional cost.

This means from Cape Reinga to Bluff and everything in between we have your back. 24 hours a day, 365 days a year, Volkswagen roadside assistance offers peace of mind if the unexpected was to happen. 

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Warranty Repairs

In the event that warranty repairs are required, you can rest easy knowing there is a genuine part and a trained technician ready to get you back on the road.

With a part to match every model, genuine parts® are manufactured precisely to fit, delivering the quality you expect and the reliability you deserve.

Backed by a 2-year unlimited km warranty when fitted at an approved service centre, there is nothing quite as good as a genuine part.

 

Volkswagen Service Advantage

The value we place on the approved service experience is unquestionable, it’s a matter of trust and for good reason.

With a direct link to the factory that made your vehicle, a qualified Volkswagen technician can connect to your vehicle for on-the-go diagnosis of faults, clearing of codes and software updates.

When you book a service, both you and your Volkswagen will receive some TLC. From a complimentary wash and vacuum, to barista grade coffee and a comfortable waiting room, the Volkswagen service advantage is something special.

 

Share the Love

Whether you’re planning on keeping your Volkswagen in the family, handing it down to a special somebody, or whether you’re looking to trade it on the latest generation model down the track; The 3+2 5-year warranty will transfer to the new owner and may even help your resale value.

Simply let us know when you sell or pass down the vehicle and we'll make take care of the rest.

 

Frequently Asked Questions

Why does my registration number appear as invalid?

To qualify for this offer your vehicle must be New Zealand new, registered between 1st of June 2016 and the 30th of April 2019. When entering your registration number do not add any spaces between the characters or numbers, example ABC123 or abc123. If you believe your vehicle fits the criteria for the offer and the registration is still appearing as invalid, please contact us and our customer service team will investigate this further.

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Am I covered by Roadside Assist?

You are entitled to Volkswagen Roadside Assistance benefits (including flat battery, flat tyres, key replacement/vehicle lockout, and out of fuel assistance), 24 hours a day, 7 days a week.

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Does the warranty expire if I sell my car?

The Volkswagen 3+2 Warranty Extension Policy remains with the vehicle if it is sold, including in circumstances where you sell your vehicle privately, thus helping to maintain the residual value of the vehicle.

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When does the warranty start?

The 3+2 Warranty Extension Policy term starts immediately on expiry of the three (3) year new vehicle warranty provided by Volkswagen, which starts either (i) when the vehicle is handed over to the initial purchaser by Volkswagen or by one of its authorised partners or (ii) on the date of initial registration, whichever occurs first.

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Do I have to service my car with a Volkswagen dealer to be covered?

All regular servicing must be performed in line with Volkswagen specifications throughout the term of the 3+2 Warranty Extension Policy, it is recommended for this to be conducted by an approved Volkswagen service centre and any parts replaced during the course of a standard service or repair must be Volkswagen Genuine Parts. Failure to comply will exempt Volkswagen from its obligations in respect of this 3+2 Warranty Extension Policy. This shall not apply if the customer is able to prove that infringement of this obligation to ensure regular servicing was not the cause of the policy claim

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Will this warranty cover my service schedule and or WOF?

Currently we don’t have extended Service plan offer and/or WOF included in this offer

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Terms and Conditions

*Offer is applicable to New Zealand new Volkswagen Passenger and Commercial models purchased between 01/06/2016 – 31/05/2019. The Volkswagen 5-year /150,000 km (or whatever occurs first) mechanical warranty begins at the end of your 3-year warranty. Warranty for the Crafter model is 250,000 kms. For further details, ask your local Volkswagen dealership. All pricing includes GST. This Policy does not affect or limit your rights under the consumer guarantees act 1993, but provides benefits over and above the act's guarantees.