Volkswagen Motor Vehicle Insurance 

Protection for you and your vehicle 

Volkswagen Motor Vehicle Insurance is your tailored protection, ensuring your vehicle stays secure and you stay on the move. Choose from a range of options and added extras giving you maximum convenience with minimum hassle. Plus, we offer flexiblepayment terms and our commitment that we’ll guarantee materials and workmanship on authorised repairs for as long as you own or lease yourvehicle. 

Benefits and features

Keys, locks and fuelling
If your keys and locks are damaged, lost or stolen, we have you covered, and you will not have to pay an excess.* Incorrect fuelling? No problem. Any damage incurred and removal will be taken care of.  
Use of Volkswagen Genuine Parts  
We always recommend the use of Volkswagen Genuine Parts. All repairs carried out by Volkswagen Trained Technicians using Genuine Parts and Accessories will comewith a two-year warranty (excluding wear and tear items). Enjoy peace of mind that your Volkswagen will be repaired to the same high standards asbefore
Approved repairers
You can choose your nearest, or preferred repairer from our network of trusted partners. 
Vehicle use 
Private and business use included at no extra cost.*
Upgrade your cover with these special additional options:

Loan car due to loss
Cover for the cost of hiring a car when your vehicle is being repaired, not drivable or stolen and not recovered. Cover options available.

Zero depreciation vehicle cover amount for three years
Applies as an option for new vehicles, if the vehicle is written off (total loss) within three years of the date of purchase.

Agreed value for twelve months
For new or used vehicles from the date of purchase.

Windscreen, Headlight, And Taillight glass Excess Waiver
Option to have No Excess if your claim is only for vehicle glass repair
You have the option to choose different excess options, that will amend your premium.

Other additional benefits: Trailer cover for sudden accidental loss (trailer type exclusions apply).
This list is not limited to and is a summary only. For terms, conditions, limitations and exclusions of cover, please refer to the Policy Booklet. Provident Insurance Corporation Limited is an Insurer licensed by the Reserve Bank of New Zealand. Financial Strength Rating - Insurance (Prudential Supervision) Act 2010. Provident Insurance Corporation Limited has a Financial Strength Rating of B as provided by rating agency AM Best. The rating scale is: A++, A+ Superior.A, A- Excellent. B++, B+ Good. B, B- Fair. C++, C+ Marginal. C, C- Weak. D Poor. E Under Regulatory Supervision. F In Liquidation. S Suspended. Ratings from A to C may be enhanced with a "++" double plus, "+" plus or "-" minus to indicate whether credit quality is near the top or bottom of a category. *T&C apply, please refer to policy wording below
Genuine Parts

Only Volkswagen Genuine parts are German-engineered specifically for your Volkswagen - no retrofitting, no modifications. High quality and durable which helps provide optimalvehicleperformance and maintaining your Volkswagen’s residual value if it comes time to sell.

Genuine Parts
Authorised Repairers

Nobody wants to be involved in an accident, but unfortunately, they do happen. To help make the wholeexperience a little less stressful, put your trust in an Authorised Repairer who know your Volkswagen like the back of their hand.

Managing your insurance claim is as simple as 1, 2, 3

Making a claim is simple. Our team of dedicated Customer Managers will keep you up-to-date and make sure things stay on track, so you can get back on the road faster

Contact us and lodge your claim

Call us on: 0800-676-864 

Contact our recommended authorised repairer. Next, just sit back and relax, our team will take care of the rest.
With the Volkswagen Authorised Repairers, we can guarantee the workmanship of the repairs for the life of the vehicle.

Next steps

Talk to your nearest dealership

Policy Summary of benefits and policy wording

5 year warranty
Now standard on all new Volkswagen vehicles