Genuine Servicing
Treat your Volkswagen right

Tailor-made Service for your Volkswagen

We know how important your Volkswagen is to you because we feel the same. With Volkswagen Genuine Parts® and ourservice options, you can be sure your car is in top condition— no matter which Volkswagen  you drive. High-quality, safe, and tailor-made specifically for your vehicle.

The right service for your Volkswagen

Your Volkswagen's yearly check-up

It is recommended for optimum engine performance to have your Volkswagen serviced every 12-months or 15,000 km (whichever comes first). Service requirements do vary between model and the mileage driven, so we recommend consulting the service price calculator for indicative pricing.

Calculate standard service costs

We know that peace-of-mind comes from understanding the costs of your services ahead of time. Use our service cost calculator to see the total up-front and ongoing cost to service your Volkswagen. You can expect a transparent outline of what’s involved in a service and helpful advice on what may work best for you.

Calculate Service CostOpens an external link

Standard Service Terms Conditions

Book a service

Book a comprehensive scheduled service, health check, repair or software update for your Volkswagen and enjoy the peace-of-mind that comes with Volkswagen's Service Advantage. With 20 approved service centres nationwide, there is always a Genuine Service nearby.

Certified Technicians – makes all the difference

A Volkswagen Certified Technician is the brain surgeon who's best qualified to work under the bonnet of your pride and joy. 
Equipped with the latest tools and diagnostic equipment, our surgeons can diagnose a fault and repair it with Genuine Parts® in a timely fashion.  
With direct access to the factory that built your Volkswagen, code clearing, and software updates can be made on the spot. They know your car like the back of their hand, so why would you trust anyone else?

The benefits of servicing
The benefits of Genuine

The golden question when buying a used car: does it have a dealer service history?

The value we place on our Approved Service Centres experience is unquestionable. It’s a matter of trust and for a good reason. You’ll drive away knowing your car is operating and running smoothly with Volkswagen Genuine Parts®.

Our Approved Service Centres only accept the best for your Volkswagen —and you should too.

Whats in a Volkswagen service

Service Plans


Service Plans

VW Service Plans

We designed Volkswagen Service Plans to make servicing affordable.

Let us take the guesswork out of scheduled maintenance. You'll get the benefit from our expertise, specialist tooling, technology, and excellent customer service

A Volkswagen Service Plan ensures all your routine servicing costs. Both Genuine Parts® and labour are covered upfront and fixed over the length of the plan. The result?  Money saved and improved residual value of your car. 

Give your Volkswagen the Genuine Service treatment and save money in the process.

Learn more about our Service Plans

Your Service Advantage

For you... we go the extra mile

From the moment you arrive at one of our approved service centres, you and your Volkswagen will receive professional service and genuine care.

Our service waiting area is stocked with complimentary tea and coffee, with access to free Wi-Fi. While you enjoy the amenities, your vehicle will enjoy some TLC as well with a complimentary wash and vacuum.

If you decide not to wait with us, many of our service centres offer loan car and pick up/drop off services, please remember to book this in advance.

Frequently asked questions

Next steps

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