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Warranties.

Enjoy worry free motoring.

Warranties.

Volkswagen is focused on ensuring that you are happy with your purchase and on reducing the worry of owning your new vehicle.

That's why when you buy a new Volkswagen from an authorised Volkswagen dealership in New Zealand, we'll provide warranty cover to protect you against the repair costs of manufacturing and material defects within the specified warranty period.

5 years worry free motoring. Or 35 dog years.

Buy any Volkswagen and get a 5-year warranty.

Buy any Volkswagen from an authorised Volkswagen dealership and you’ll get a 5 year warranty for free. That’s 5 years of peace of mind. 5 years of joy rides. 5 years of beach walkies. And 5 years of tongue-flapping freedom. Visit your local dealership today.

T&C’s: *Offer is applicable to all new Volkswagen Passenger and Commercial models (excluding vehicle conversions) purchased at an authorised Volkswagen dealership between 01/07/2019 – 30/09/2019 or while stocks last. All vehicles must be registered within the campaign period. The Volkswagen 5-year/150,000 km mechanical warranty (whichever occurs first) is available from the time of purchase. Warranty for the Crafter model is 250,000 kms. For further details, ask your local Volkswagen dealership. Prices listed are Maximum Retail Prices. All pricing includes GST. Prices exclude on-road costs and optional extras.

Additional New Car Warranty Benefits.

Anti-Through Corrosion Warranty

Included with your new car warranty, protects you from the natural elements with a fully galvanised body that includes; New passenger cars - a 12 year anti-through corrosion warranty against through rusting of body panels. T&C's apply. New Amaroks - a 6 year anti-through corrosion warranty against through rusting of body panels.

All other new commercial vehicles come with a 12 year anti-through corrosion warranty against rusting of body panels. T&C's apply.

DSG Gear Box Warranty

This DSG Gearbox warranty (“the DSG Warranty”) provides 5 year/150,000km (whichever comes first) coverage from the Warranty Commencement date for DSG defects within the original DSG Gearbox of Qualifying Vehicles.

For full terms and conditions please refer to the attached documentation.

DSG Warranty T's&C's

Extended Warranty.

If your existing warranty is about to expire, or if you haven’t already got a warranty in place, an Extended Warranty with a range of cover options could ensure your peace of mind.

You can purchase an Extended Warranty when your vehicle is brand new or if the vehicle was sold new in New Zealand by an authorised Volkswagen dealer.

Your rights under the Consumer Guarantees Act.

The Consumer Guarantees Act 1993 (the “Act”) sets minimum standards guarantees for goods / products and services bought for personal use. In particular, it provides that products sold to consumers come with a guarantee of “acceptable quality”, which means that the products must:

  • be fit for their purpose (do all the normal things that people would expect them to do);
  • be durable for as long as most people would expect them to last;
  • be free from minor and major faults;
  • do what you the consumer have been told they do; and
  • be safe and durable.

The Volkswagen Extended Warranty Policy (“Policy”) is designed to provide you with certainty by covering the costs of unforeseen mechanical breakdowns, and reducing inconvenience to you by getting you and your vehicle back on the road as quickly as possible. This Policy does not affect or limit your rights under the Act, but provides benefits over and above the Act’s guarantees.

Extended Warranty Options.

New Vehicle Extended Warranty

New Vehicle Extended Warranty

Pricing varies per model

Policy options 3 Years
Requirements NZ New <6mths / 10,000km
Km Limit 150,000kms
Repairs Genuine Parts Only
Claim Limit Unlimited no of claims
Claim Value Unlimited claim value
Excess $500 - waived if serviced at an approved centre
Used Vehicle Extended Warranty

Used Vehicle Extended Warranty

Pricing varies per model

Policy Options 1, 2 or 3 Years
Requirements < 10 years / 200,000 kms
Km Limit Unlimited kms
Repairs Genuine Parts Only
Claim Limit Unlimited
Claim Value $12,000 per claim
Excess $500 - waived if serviced at an approved centre

Purchasing an Extended Warranty.

To purchase a new car warranty extension or one of our comprehensive used car warranties, simply contact your local dealer for pricing. Simple!

Find a dealer

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Find a Dealer.

Whether you are looking for Service and Parts or Collision repairers - find it all here.

Service Costs.

Find up-front what it costs to service your Volkswagen and what will be completed.

Book a Service.

Simply fill out your details and advise when the time is convenient for you and a team member will be in touch to make a booking. Simple!