Here you can find all the latest information regarding the diesel emissions recall. You can also use the Volkswagen International VIN check to see if your Volkswagen falls under the recall.
For immediate contact, you can get in touch through our dedicated helpline.
Email: firstname.lastname@example.org or phone: 0800 735 456
Volkswagen vehicles distributed in New Zealand by European Motor Distributors Ltd and their authorised network are not fitted with “Alpha” type Takata airbags.
We are in continuous discussion with Volkswagen AG, who have advised that they do not consider there is a safety risk with Volkswagen product in New Zealand. We will communicate immediately with any changes to this.
If your vehicle falls into one or more of our vehicle recall campaigns we will contact and notify you in writing.
From there, your vehicle needs to go to an Authorised Volkswagen Dealership to be checked by our trained technicians. You can make a booking to have the vehicle reviewed by getting in touch with your local Volkswagen Authorised Dealer.Find a Dealer
From sales to service and parts, our Volkswagen Experts are here to help.
To be connected to your local Volkswagen Dealership, simply ring 0800 VOLKSWAGEN during business hours.
For general questions, you can contact our customer experience team here.